JKS provide a fully bespoke service to a wide range of market sectors.
Automotive
For our automotive clients we offer a unique system of mystery shopping and innovative, creative training helping you deliver service excellence at every opportunity in the most cost effective way.
Our clients include, manufacturers, franchised and independent dealerships, training colleges, car hire companies, tyre and accessory companies.
Download our PDF leaflet here
Click here for further information
Financial
JKS work closely with our financial clients designing projects to monitor FSA regulations, sales and marketing techniques, and levels of product knowledge and customer care. These include banks, building societies and car dealerships.
Food and Drink
We send shoppers to fast food retail outlets and high class restaurants, Mediterranean restaurants, smoothie bars, farm shops and monitor the services of many cafes and restaurants based within visitor attractions.
Health Care
Our shoppers have been asked to make phone calls to care work agencies, visit doctors and dentists, ring help lines and ask for advice in chemists.
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Housing
Our clients in this sector include, housing associations, local authorities, ALMO’s, tenants, residents, and landlords. Our mystery shopping and training services help the social housing sector meet the needs of the new TSA Standard of Tenant Involvement and Empowerment.
For a PDF of our tenant led and social housing services please click here.
We also conduct mystery shopping and training for the private housing sector, including prestigious home builders, and builders merchants.
For an example of our video mystery shopping please click here
Leisure and Tourism
We devise and run projects on behalf of hotels, camping and caravan sites, major theme parks, theatres and visitor attractions throughout the UK. Many of our clients in this sector are also Leisure centres, spas, and casinos. We attend and monitor events of all kinds from concert venues to county shows. Click here for further information
Local authority
Our experience encompasses large and small authorities, from district councils to large city and county councils. We have experience in monitoring all departments including housing, leisure, adult social services, and environmental. We have a very close working relationship with all our council clients and also offer a wide range of mystery shopping training for staff and service users. Click here for further information
Retail
As you would expect our retail experience is extremely varied and we offer bespoke surveys to all manner of retailers. We monitor sales by phone, on line, and face to face. We purchase phones, carpets, clothes, coal, oil, books, shoes, hampers, cheese, meat, body building protein powders and computers in fact the list is endless! |