JKS use the most feature-rich software in the mystery shopping and market research industry. In use worldwide, our system is constantly updated with new capabilities and enhancements and is the most powerful and flexible piece of software of its kind available over the internet.
If we were to tell you all of its capabilities we would be here all day! So here is a summary of how it can help you and your business.
Firstly consulting with yourself we design your online customised questionnaire. We work out suitable scoring and summary reporting. You can choose any style of scoring for your project, such as Yes/No/NA answers, drop down boxes, date, time, and comment boxes. This makes scoring highly flexible and complex scoring such as calculative and dependency scoring become much easier.
Our shoppers enter your results directly into our online system, which means that you can see them as soon as we have quality checked them. Usually within 24 hours of the survey being conducted.
You are given a unique password and login which allows you to view the results. Different members of staff can be given different levels of access.
Our system allows you to customize your summary reporting so that you can quickly see the data that interests you. You can have a snap shot of your project in a matter of seconds with having to navigate through vast amounts of data. You can view simple report pages or drill-down and view graphs.
With a single click you can email the results to others in pdf or excel format.
The system can organize locations and shops based on geographic regions, districts etc. You can define your own areas with any level of depth you wish – from nationwide right down to store.
You can benchmark by national, regional, area, section, or question by question. Whatever you want!
We can also attach digitally recorded telephone calls, scan receipts and add photos to your online report.
Our system eliminates the need for hard copies of reports, endless attachments and emails and of course is good for the planet!
