Whether you’re just starting out or a seasoned professional, our mystery shopper training courses will show you the ropes and prepare you for the most challenging and rewarding mystery shopper assignments out there.
Developed and presented by one of the UK’s most experienced mystery shopper trainers, our one day courses run throughout the UK.
Kick Start Your Mystery Shopping Career
A great introduction to the fascinating world of mystery shopping, this one day interactive workshop teaches you everything you need to get started and will increase your chances of being selected for assignments. You’ll also get to conduct a live mystery shop.
The course content includes:
An introduction to mystery shopping
- Why companies use mystery shopping
- What mystery shoppers do
- The types of assignments available
- Who is who in a mystery shopping company
- The importance of working with your mystery shopping allocator
- Importance of deadlines
- Following a brief
- Completing the report
- Organising your work place
- Recording of telephone calls
- Dealing with tax and national insurance
- Ethics and codes of Conduct
- Avoiding scams
- List of companies to apply to
- Tips for your application
During the course you will be given opportunity to develop your observation skills and complete a live mystery shop. Feedback will be given by an industry expert.
This course runs from 10am-4pm and costs just £20.00, including refreshments.
Please email firstname.lastname@example.org for more details, course bookings and any inquiries.