Tel: 01509 561399

Mystery Shopping

mystery shopping video mystery shopping market sectors serviced mystery shopping courses

Established in 1999 JKS are a leading UK based mystery shopping company.

Whether you are new to mystery shopping or wish to refresh your existing mystery shopping programme we are here to help and guide you through the whole process. We operate throughout all market sectors.

JKS can offer a customized mystery shopping service, tailored to your exact needs and flexible to meet all budgets.  

Recognised for our highly professional yet friendly approach to business, our attention to detail is paramount. Our state of the art reporting is available online 24/7 helping you to keep your finger on the pulse of your business. Our thousands of experienced mystery shoppers are based worldwide and we are the only UK based company to train shoppers at our own Mystery Shopping Training School.

JKS genuinely care about your organisation and our mystery shopping programmes are devised to help you improve your level of customer satisfaction, gain repeat custom and of course help you to increase your profits.

We offer the complete Mystery Shopping Package!


Detailed Surveys

Indepth surveys enabling you to address issues immediately and to reward high performing staff. Information is gathered by our JKS team of highly experienced mystery shoppers . 


Customer Feedback

Feedback from your real customers using proven methods such as customer comment cards and online questionnaires.


Performance Analysis

Fast, easy to use and flexible online reporting.  Enabling you to analyse your data.  Along with a team of experts for service recommendations.


Innovative Training

A team of experienced and professional training associates including actors. Offering you our unique 'Blended Solutions' programme, combining both mystery shopping and innovative training



Call us now on 01509 561399 or email us for a free no obligation quote.